Price Match Guarantee

At Factory Direct Party, we are committed to offering our customers the best possible value for their purchases. We understand that in today’s competitive market, getting the best price is crucial. That's why we're proud to offer a Price Match Guarantee to ensure you're getting unbeatable value for your money.

How Our Price Match Works

If you find the same item, with the same SKU from a different retailer, we promise to match the price under the following conditions:

  • Identical Item: The product must be exactly the same model, brand, and SKU as the one purchased from our store.
  • Timing: The price match request must be submitted before you make your purchase with us or within 7 days after making your purchase.
  • Authorized Retailers: The comparison must be with a competing retailer who is an authorized dealer of the item.
  • Availability: Both our store and the competing retailer must have the item in stock at the time of the request.
  • Regular Price Matching: The price comparison must be based on the regular retail price of the item. Unfortunately, we cannot match sale prices, discounted rates, clearance offers, limited-time promotions, or member-specific pricing.
  • Verification: We reserve the right to verify the lower price and the availability of the item at the competing retailer before honoring a price match request.

Exclusions & Conditions

Please note, there are certain situations where we cannot offer a price match:

  • Items found at online auction sites, discount retailers, or in-store exclusive sales.
  • Products sold as part of a bundle, special financing offers, coupon discounts, and rebates.
  • Pricing errors from either our store or the competing retailer.
  • Items sold through unauthorized dealers or through international websites.
  • Services, including but not limited to installation and delivery.

How to Request a Price Match

  1. Before Purchase: If you've found a lower price with all the eligibility criteria met, please contact our customer service team with the details of the competing offer. Ensure you have proof of the lower price that can be verified by our team.
  2. After Purchase: If within 7 days of your purchase, you find the same item at a lower regular price, reach out to us with your original purchase receipt and evidence of the lower price.

Our Commitment

Factory Direct Party is dedicated to ensuring you receive the best possible shopping experience with us, which includes getting the most value for your purchases. Our Price Match Guarantee is part of this commitment, providing you the peace of mind that you're always getting the best deal when you shop with us.

For any further questions about our Price Match Guarantee or to submit a request, please contact our customer service team. We're here to help you make the most of your shopping experience with us.